Reggae Downloads Ltd (Reggae Downloads Ltd, we, our, us”) is an independent company focused on providing you with an online music distribution services.
We are committed to protecting your privacy and respect your privacy concerns. Ensuring your understanding of how we collect, use and maintain your information is important to Reggae Downloads Ltd.
Information We Collect
We collect information about you when you visit and use our site and services (collectively, the “Site”), and particularly when you enter or input information, whether during the course of entering, initiating, fulfilling and transmitting information or otherwise in connection with your general activities and/or use of the Site. You can visit the Site and learn about Reggae Downloads Ltd, our related products and services, and find out how to contact us without giving us any personally identifiable information.
We collect personally identifiable information from you in a variety of contexts. For example, you may be required to provide such information to us if you: (1) complete an online registration form (e.g., various sign-up forms for receiving email newsletters, registering for special offers, promotions or programs, (2) fill out an order form to request information; (3) register to participate in message boards (if any) and other community features; or (4) purchase any products or services from us. Such information may include your name, email address, mailing address and postcode, phone number. Of course, you never have to answer any of the questions we ask you (nor choose to view or listen to any multimedia content or otherwise interact with our Site), but refusal to do so may limit the products or services we can offer or provide to you.
If you choose to post messages or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems, and as otherwise permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Our Use of Your Information
We use your information to facilitate the provision of services you request. When you purchase products or services from Reggae Downloads Ltd, we will use your personally identifiable information to process and fulfill your order and for customer service purposes. Many online customers are particularly concerned about their credit card information, which we will share only as required by companies involved in your transaction (e.g., fulfillment, billing, mailing, storage or delivery services). We will not share your credit card information with any third party unless that company needs the number for the fulfillment or delivery of your order. We do not rent, sell or share credit card information with promotional partners or other third parties.
The Company does not disclose the Customers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
We may also use the information we collect about you to analyse Site usage, improve our content and product offerings, customise the Site content, layout, and services, update you about our products or services, or to contact you about exciting offers of new products or services that we believe may be of interest to you. You always have the option to receive fewer or no communications in the future from us by opting out. You may opt out by following the instructions included in the specific communication you no longer wish to receive or by sending an email at any time to firstname.lastname@example.org and explaining how you would like to modify your preferences.
Our Disclosure of Your Information
We may make your information available to others:
• When we are legally compelled to do so by a governmental agency, court or other entity (e.g., to respond to subpoenas, court orders or legal process);
• If we believe such disclosure is necessary to comply with any applicable laws or regulations, to enforce or apply any of our terms and conditions and policies relating to promotions, programs, product offerings or any other features or functions of the Site, or to protect and/or defend the rights, property or safety of Reggae Downloads Ltd, its suppliers, advertisers, other customers or users, or any other party;
• We will never disclose, rent or sell your email addresses to third parties;
Safeguarding Your Personally Identifiable Information
Reggae Downloads Ltd cares about the security of your personally identifiable information. We follow generally accepted industry security standards designed to safeguard and help prevent unauthorised access to and disclosure and use of such information. When you provide credit card All credit and Debit Card Transaction are managed via World Pay and is fully secure. We also accept payments via Paypal. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your personally identifiable information.
Links to Other Sites
Our Site may contain links to web sites and services owned or maintained by third parties. We are not responsible for and have no control over the privacy and data collection policies and practices implemented by such third parties. We encourage you to carefully review their respective privacy policies and ask questions directly of them in this regard.
How to Contact Us
By using this Site, you consent to the collection, use and disclosure of your information by Reggae
Please contact Customer Services with any comments, questions or support issues.
Reggae Downloads Ltd aims to respond to all enquiries within 72 hours.
Telephone on +44 7411 649 138
Office days are Monday – Friday (excluding UK public holidays)
Office hours are 9.30am – 5.30pm
Outside of office hours, we have a 24-hour answerphone service. Please leave a message and we will contact you.
Please contact us immediately quoting your order number if you have a problem with your order.
Company Registration No: 9821586
Company Address: 86-90 Paul Street London EC2A 4NE